Careers

The Training and Development Specialist will be the primary Trainer in Therapeutic Best Practices and Evidence Based Practices for over 200 BWC employees and will coordinate and track training to ensure compliance with requirements from agency policies and procedures, Santa Clara County Behavioral Health, State Community Care Licensing, CA Code of Regulations and more. The Training and Development Specialist designs, implements and provides individual, on-line and group trainings; networks and collaborates with other agencies within the community to supplement the agency training offerings; and addresses emerging training needs.

The RELIEF Call Specialist will support the Contact Cares/Centralized Intake program by filling in shifts that need to be covered. The RELIEF Call Specialist will perform basic administrative duties, take calls when no volunteer is available and provide Centralized Intake services.

The Case Manager I for THP+ provides intensive case management services for emancipated former foster youth ages 18-25. Services provided center primarily around strengthening independent living skills and housing permanency along with career and education development.

Under the supervision of the Program Director, the Case Manager is responsible for providing general case management around education; housing, parenting, supportive counseling and connections to needed resources and services to clients in preparation for independent living.

The Case Manager provides intensive case management services for young adults ages 18-25. Services provided center primarily around strengthening independent living skills and housing permanency along with career and education development.

The Case Manager will provide case management and supportive services for the Rapid Rehousing program which secures stable housing for homeless youth and families.

Assignment through May 2023 – full time hours.

The Education Employment Specialist will provide case management and supportive services for the Rapid Rehousing program in order to help clients find and retain employment and/or continue their education goals. This position will work with clients who are seeking career services such as job readiness skills, employment or work experience, career training, mentorship, leadership development, and/or educational programs (i.e. GED, tutoring assistance), as well as interfacing with other schools, employers, and service providers.

The Program Supervisor of Here4You Call Operators has the unique opportunity to reimagine a centralized call center for families and individuals who are homeless or at imminent risk of homelessness by providing resources and referrals and linkages to emergency shelter providers or, if qualified, refer through a warm handoff, to our Placement Specialists.

The Placement Specialistwill spend considerable time with clients in immediate need and must be able to not only assess the situation but also brainstorm creative alternative solutions and connect clients with mainstream services as needed. Mediation with family, landlords and other interested parties will be a major responsibility for this position.

Under the supervision and direction of the Program Supervisor, the Outreach Specialist team (2) will identify, assess and refer homeless individuals in Santa Clara County to appropriate housing programs and services. The team will address a person’s mental health, substance use disorder and/or medical needs by building trust with the individual or family and identify opportunities through which services can be provided. The team’s responsibility is to build some level of rapport with the individuals over a period of time, help the individuals seek services that, at a minimum, would address their basic needs.

The Residential Counselor cares for and supervises young adults housed during the shift.

The Housing Specialist will be responsible for locating housing for local college students and is required to work quickly and independently in the fast paced housing market in Santa Clara County in order to secure housing for college students. In addition to locating housing, will also conduct housing inspections, negotiate, and build relationships with landlords, collaborate with community partners, as well as be personable and informative about the BWC programs when engaging with the public.

The Case Manager will provide case management and supportive services for the TPV Rapid Rehousing program which secures stable housing for Foster youth between the ages of 18-24 who are eligible under the Family Unification Program.

Under the supervision of the Program Manager, the RELIEF Residential Counselor performs the following duties and responsibilities for the program when covering for open shifts. The RELIEF Residential Counselor is not a full time position, but provides relief/coverage for open shifts at the DIC Respite, Interim Housing and Young Adult Shelter programs (overnight and swing) – hours, if any, are based on availability of open shifts.

The RELIEF Residential Counselor pool provides coverage for swing and overnight shift openings in Bill Wilson Center’s Interim Housing, Homeless Respite and Young Adult Shelter programs (all located in/near downtown San Jose). The RELIEF Residential Counselor is not a full time position, but provides relief/coverage for open shifts – hours, if any, are based on availability of open shifts. Swing shift and awake overnight work is required and looking for candidates available between 5 p.m. and 9 a.m.

The Program Supervisor supervises staff working in the BWC Young Adult Shelter for youth age 18-25 as well as the Interim Housing Program for youth age 18-25. This program oversees a shelter for young adults preparing for permanent housing. This position requires collaboration with other BWC programs to ensure youth receive full scope services including employment, education, housing, mental health services and independent living skills.

Assignment through August 2023 – full time hours.

In partnership with County of Santa Clara, Bill Wilson Center provides independent living skills and basic needs for foster youth. The HUB Coordinator welcomes and greets youth and provides orientation of facilities and services.

Bill Wilson Center’s Housing Navigator for THP+ will assist young adults ages 18 – 25 who are current foster youth to secure housing. Clients will be referred to the Housing Navigator by Santa Clara County Social Workers or other agencies serving foster youth. The position will be located at The HUB in San Jose and will report to the HUB/ILP Program Manager.

Crisis Management Intervention Specialist will determine risk of harm and appropriate levels of care for services and referrals in response to crisis. The intervention specialist will also support around psych-social assessments, 5150 assessment, substance use crises, de-escalation and other levels of care as needed to maintain quality services to current and former foster youth ages 15-24 engaged in ILP and Hub services. Will also partner with law enforcement as needed.

The Clinical Supervisor provides clinical supervision, training and support to licensed-waivered, paraprofessional, and intern staff within the Behavioral Health programs in Santa Clara County. This position is responsible for ensuring that all appropriate professional standards, licensing/certification and clinical contract requirements are met. The incumbent is also responsible for assuring Santa Clara County programs and services are culturally proficient/responsive and client-centered.

As part of the leadership of Bill Wilson Center, the Mental Health Program Supervisor is a supportive resource to the clinical and paraprofessional staff on your team. In this leadership role, you will provide administrative and financial oversight to a portfolio of programs providing Mental Health Services to Medi-Cal and uninsured beneficiaries. As a leader in Bill Wilson Center’s mental health programs, you will have the opportunity to shape program and services offered to our clients as well as develop, coach, and mentor clinical services staff in their professional journey. The Program Supervisor collaborates closely with Division leadership and County and community partners to ensure the provision of culturally appropriate, outcomes-driven, and trauma-informed services to the clients and families we serve.

As a Bill Wilson Center Masters or Licensed Clinician, you will provide culturally appropriate, accessible, and supportive Mental Health services to Medi-Cal and uninsured beneficiaries. Your experience in providing assessment, treatment planning, individual and family therapy, and clinical case management will be leveraged to support clients as a member of a collective team. You will be serving a wide variety of individuals and families with 1:1 supervision and support from administrative and clinical supervisors. Our services are provided in settings that are flexible and best meet client needs including telehealth, in the office, client’s home, in the community, or school-based services.

The Client Support Specialist works as a member on our In-Home Support Team to provide engagement and support to adults with mental health challenges. The Client Support Specialist will provide case management, service linkage, outreach and engagement, peer support and other services to consumers of the IHOT program.

The Case Manager will provide direct care, clinical guidance and oversight, community planning and mobilization and mental health prevention efforts for adult consumers in the IHOT (In-Home Outreach Team) program. The goal of the IHOT program is to engage and link consumers with mental health needs to appropriate levels of care to increase stabilization and functioning.

The Program Assistant is responsible for completing all administrative tasks related to provision of mental health services by direct service staff. This includes data entry, scheduling, tracking and data management, and audit preparation. The Program Assistant is the central coordinator who works with other colleagues to support billing processes, credentialing, quality assurance, and office operations.

Facilitates family reunification or alternate placement for at risk youth and their families through crisis intervention, family counseling, stabilization, parenting skills, case management and providing community linkages and resources through a strength based approach utilizing evidence based practices.

The Program Supervisor is an important part of BWC’s management team supporting the agency mission and vision to help our most vulnerable population of foster youth achieve self-sufficiency and life skills needed towards reaching their unique hopes and dreams. Through an intensive case management model, we support youth 16-21 yrs of age in attaining educational goals, employment, well being, develop permanent connections with caring adults and prepare for their transition to THP+ Aftercare or permanent housing. The Program Supervisor

The Case Manager for THPP (Transitional Housing Placement Program) works directly with foster care youth (16 yrs-18 yrs) and foster care young parents to support them in all life domains that prepare them for independence and self-sufficiency. The Case Manager has a small caseload of up to 12 youth who are living in residential homes throughout Santa Clara County, attending school and/or employment learning life skills of shopping, meal preparation, maintaining a home, sharing space with other while focusing on higher education, careers, well-being, making permanent connections with caring adults, managing their health and dental care, and for some, parenting skills.

The Case Manager for THP-NMD works directly with foster care youth (18 yrs – 21 yrs) and foster care young parents to support them in all life domains that prepare them for independence and self-sufficiency. The Case Manager has a small caseload of up to 12 youth who are living in residential homes throughout Santa Clara County, attending school and/or employment learning life skills of shopping, meal preparation, maintaining a home, sharing space with other while focusing on higher education, careers, well-being, making permanent connections with caring adults, managing their health and dental care, and for some, parenting skills.

The Residential Counselor creates a safe and supportive environment for youth, ages 12-17 who are in need of immediate shelter or crisis stabilization due to homelessness, runaway, family conflict, school problems, trauma or encounter with law enforcement, juvenile probation or child protective services. The Residential counselor is the primary care provider offering empathy, mentorship, conflict management, and coaching that empowers youth to heal, find healthy solutions and problem solving skills as part of their developmental stage towards self-sufficiency. Weekend and holiday coverage required.

Available Shifts:
1. Tuesday - Saturday AM Shift 7:30 AM - 4:00 PM (40 hrs)
2. Friday, Saturday, Sunday, Monday PM Shift 3:30 PM–12:00 AM (32 hrs)
3. Friday AM Shift 7:00 AM - 3:30 PM, Saturday PM Shift 3:30 PM - 12:00 AM, Sunday PM Shift 3:30 PM-12:00 AM (24 hrs)

RELIEF Residential Counselors provide part time or emergency coverage in Safety Net Shelter or THPP/THP-NMD gaining experience working with youth, 11-21 yrs of age who are healing from trauma, dealing with lift stressors and working towards independent living by providing supervision, mentorship, redirection and listening skills that empower youth to heal and make healthy life choices.

All shifts - Overnight/Weekend Availability Highly Desired!