Contact Cares offers confidential help lines for individuals of all ages. Trained volunteers provide supportive listening, counseling, crisis intervention, and referrals to callers. All help lines are confidential and available 24 hours a day, 7 days a week.
Help line topics include:
- A hotline for youth ages 7-24, providing supportive listening, crisis intervention, information and referrals. Youth may call anytime for any reason.
- A contact line for anyone experiencing depression, anxiety, grief, loneliness, parental stress, or general hard times.
- A hotline for people infected or affected by HIV/AIDS. Anyone whose life has been touched by HIV/AIDS can call the line for supportive listening, crisis intervention, information and referrals.
Contact Cares staff are located in BWC satellite offices and are inaccessible to the public.
Statewide Crisis Line
The California Youth Crisis Line (CYCL) operates 24 hours a day, seven days a week as the statewide emergency response system for youth (ages 12-24) and families in crisis. Professionally trained staff and volunteer counselors respond to 20,000 calls annually with crisis intervention counseling and resource referrals to service providers in the caller’s local community. It has access to more than 5,500 free or low-cost resources for youth and families across California. http://calyouth.org/ca-youth-crisis-line/