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Who We Are

Guiding Principles

Bill Wilson Center provides direct services to more than 3,500 children, youth, young adults and families in Santa Clara County through our various programs. We reach more than 34,000 clients indirectly through our Street Outreach and crisis line programs. Bill Wilson Center programs focus on housing, education, counseling, and advocacy.

Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. Bill Wilson Center has been providing services to runaway and homeless youth since 1973.

Guiding Principles

As the agency works to help youth build their skills and resiliency,
Bill Wilson Center has defined fundamental principles that guide
its work. At the core of all programs are eight guiding principles:

No Fail
Everyone can be successful. We keep trying.

Least Restrictive Environment
We help people solve problems at the family and the community level;
public institutions are the last resort.

We provide services that meet the cultural and linguistic needs of our
whole community. We value our unique ethnic diversity as well as the
LGBTQ community and non-able body community. Our clients, staff,
and volunteers reflect our community.

We look for the positive in each person and build on those assets.

Youth Development and Leadership
We support youth. We help build leadership skills by involving youth
in programs and planning for their future, many services are youth-led.

We work on improving systems that do not meet the needs of youth
and families.

We work with others to provide a continuum of services; we focus on
all the needs of the individual, including health, housing and well-being.

Families Matter
We help keep families together and build reconnections to families.
We recognize that “families” come in all shapes and sizes.

Who is Bill Wilson?

Guiding Principles

The origins of Bill Wilson Center go back to 1973 when a prominent Santa Clara citizen, Bill Wilson, Jr., worked with troubled youth in addition to owning Wilson's Jewel Bakery and serving as a Santa Clara City Councilman (1963-1971), with a term as mayor in 1965.

Bill collaborated with faculty at Santa Clara University on a proposal for a counseling center which would combine counseling of students in the local secondary schools with a family therapy program. Wilson's credibility with both the counseling professionals and Santa Clara political and business leaders was an important factor in creating this community-based service.

Webster Center, as it was then called, opened its doors in the fall of 1973. Bill Wilson continued to be involved as an active member of its Board of Directors. He later earned a Masters Degree in Counseling Psychology and volunteered as a counselor at the Center.

In May 1977, after a brief illness, Bill died at the age of forty-one. The staff and the Board of Directors made the unanimous decision to change the name of Webster Center to Bill Wilson Center in memory of this very special person and one of the founders of Bill Wilson Center.